NALPRO Field Service

Field Service solutions offer a comprehensive way to automate all operational and accounting areas of your service business. Our systems are created and developed by the industry leading software developers. They support automation of service call processing and dispatching, full management of service contracts from quotation to renewals, equipment management, including both routine and unscheduled maintenance and full invoicing capabilities, including contracts, time and material and flat rate.

NALPRO Business Solutions can improve the way your company operates by implementing a solution that will automate the work order process, allowing your maintenance department to generate work orders more quickly and accurately, track work orders with user-defined criteria (making time stamps obsolete), perform detailed accounting procedures with ease and execute all of your maintenance and repair procedures with maximum efficiency.

Flat Rate Pricing
Take full control over every flat rate in your organization and inspire more customer confidence in your organization. You'll enable your technicians to give on-the-spot printed price quotes on specific services from your pricing catalog.

Service Contracts
Managing service contracts can be difficult. But with proper management, service contracts can be a major source of revenue for service companies. Before a technician is dispatched to a site, the customer service representative will be alerted to any active contracts that exist.

Service Dispatch
Track and manage every detail of your service organization. Flexible capabilities help you manage field technicians efficiently, clarify information about technicians' profitability and accurately track customer information, including account status and equipment and service history.